Noticeboard

STAFF TRAINING DATES

The surgery will be closed on Thursday 5th August from 1.00pm and will re-open on Friday 6th August at 8.00am.

Moorland Medical Centre statement for Staff and Patients

 

COVID Restriction Update

 

Throughout the pandemic we have strived to make the Surgery as safe as possible for all our patients and staff. We will continue to do so going forward.

 

From the 19th July, nothing will change at the surgery - patients will need to still wear a face covering and socially distance and staff will continue to wear PPE. The number of patients allowed into the waiting area will also continue to be restricted, and we will continue to utilise our one way system within the practice. We do understand that this can be frustrating but we know that when people come to us they are sick and vulnerable so we feel it would be wrong to not take these small precautions to protect us all.

 

Covid has not gone away.

 

In terms of opening up, as many of you know, we have never been shut and in fact have consulted with much higher numbers of patients than we did pre-covid (face to face, by phone, and by video), not counting vaccinating 90% of the adult population twice in the last 6 months.

 

We have come so far in trying to minimise the impact of Covid and we are sure you understand that we need to keep the surgery as safe as possible for ALL patients and staff. One positive case of covid within the surgery could wipe out our entire workforce for 10 days, and I'm sure you will agree, maintaining restrictions is a small price to pay in order that we continue with a full range of medical services, and keep our doors open.

Moorland Medical Centre statement for Staff and Patients

 

COVID Restriction Update

 

Throughout the pandemic we have strived to make the Surgery as safe as possible for all our patients and staff. We will continue to do so going forward.

 

From the 19th July, nothing will change at the surgery - patients will need to still wear a face covering and socially distance and staff will continue to wear PPE. The number of patients allowed into the waiting area will also continue to be restricted, and we will continue to utilise our one way system within the practice. We do understand that this can be frustrating but we know that when people come to us they are sick and vulnerable so we feel it would be wrong to not take these small precautions to protect us all.

 

Covid has not gone away.

 

In terms of opening up, as many of you know, we have never been shut and in fact have consulted with much higher numbers of patients than we did pre-covid (face to face, by phone, and by video), not counting vaccinating 90% of the adult population twice in the last 6 months.

 

We have come so far in trying to minimise the impact of Covid and we are sure you understand that we need to keep the surgery as safe as possible for ALL patients and staff. One positive case of covid within the surgery could wipe out our entire workforce for 10 days, and I'm sure you will agree, maintaining restrictions is a small price to pay in order that we continue with a full range of medical services, and keep our doors open.

 

All Staff at Moorland Medical Centre work hard to provide an excellent service to our patients

 

We are not here to suffer physical, or verbal abuse from patients, their relatives or members of the Public.

 

This practice operates a zero-tolerance policy with regards to violence or abuse. ANY patient or their relative who use threatening or offensive behaviour, either verbal or physical, in person or via the telephone or social media could be removed from the practice in order to protect our staff and other patients.

New Patient Registration

To register with the practice you must live within the practice boundary. If you are new to the area we can register you immediately. If you wish to transfer from another doctor's surgery in the area we would need further information from you.

To register please visit reception and fill in a registration form. It would be helpful if you could bring with you your NHS card or number. You will be registered with the practice rather than an individual GP and may see any of the doctors. You can express a preference for which doctor you wish to register with and if possible we will register you with that doctor. You can express a preference of which practitioner you wish to see and if possible the practice will arrange this.

As part of the registration procedure you will be asked to attend an appointment with a Health Care Support Worker or Practice Nurse for a new patient check. This enables us to ensure we have the correct details and to be aware of any current medical problems or medications. You can only register with us if you agree to attend this appointment. Usually it should be within one month of wishing to register with the practice.

All staff within the National Health Service have the right to work without being subjected to violent, abusive or threatening behaviour. The practice will not tolerate violent or abusive or drunken behaviour towards any staff members or other patients. The practice reserves the right to remove these individuals from the practice list. If necessary we will also call for Police assistance.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services

Visiting the UK?  You may be chargeable for NHS treatment.

Whilst you can register with this GP practice as an NHS patient and see the GP without charge, you should be aware that not every person is entitled to all their NHS care free of charge in England.

Generally, NHS care is free for those:

ordinarily resident in the UK;

insured by an EEA member state, eg with a valid EHIC or S1 form;

covered under the Immigration Health Charge ("Surcharge");

exempt in law -eg refugees or victims of modern slavery (see over).

Some services are always free to all people, eg the diagnosis and treatment of most infectious diseases, see leaflet below:

Information for visitors from abroad

 
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