Noticeboard

Surgery Closure

The surgery will be closed on Thursday 9th September from 1.00pm and will re-open on Friday 10th September at 8.00am.

Flu Vaccinations

We are unable to book any Flu Vaccine appointments at present as we are currently waiting for confirmation of the delivery date from the supplier.  Please do not contact us.  If your appointment is affected we will contact you to:

Cancel your existing appointment

Reschedule your appointment once stock is delivered

Delay to Flu Vaccine Delivery

Patient Participation Group AGM

Tuesday 7th September 2021 at 10.00am

Notice is given that the Annual General Meeting of the Patient Participation Group will be held virtually via Microsoft Teams on Tuesday 7th September 2021 via the internet as we are still unable to hold the meeting face to face due to the staged removal of restrictions on NHS premises as a result of Covid 19.

Patients of the Practice are invited to attend and should you wish to join the meeting we would ask you to contact Rachel Hurst, Patient Services Manager via e mail moorland.med@nhs.net

so that you can be invited to the meeting via email.

 

All Staff at Moorland Medical Centre work hard to provide an excellent service to our patients

 

We are not here to suffer physical, or verbal abuse from patients, their relatives or members of the Public.

 

This practice operates a zero-tolerance policy with regards to violence or abuse. ANY patient or their relative who use threatening or offensive behaviour, either verbal or physical, in person or via the telephone or social media could be removed from the practice in order to protect our staff and other patients.

Appointments

Surgery opening times:

Monday, Tuesday, Wednesday, Thursday and Friday 8.00am to 6.00pm

Appointments are usually available from 8am to 12.30pm and 2pm to 5.20pm.

Each appointment lasts for 12 minutes and we ask you to try and bring one problem to each appointment. You may consult with any of the doctors but for ongoing problems we prefer you to stay with one doctor if possible to provide better continuity of care.

If you at any time would like a chaperone to support you during your consultation, please inform the doctor or the nurse and this can be arranged. Occasionally there may be a short delay whilst a suitable chaperone is arranged.

To book an appointment ring 01538 399008.

When booking a routine appointment you will be offered the first available appointment.

If it is urgent that you see a practitioner today you will be offered an appointment. If you ring in the morning you will be offered a morning appointment. If you ring after 1pm you will be offered an afternoon appointment.

We also offer a late evening surgery on a Monday 6.30pm – 8.45pm

If you wish to speak to a practitioner on the telephone you can ring for a telephone appointment (routine or urgent appointment) and the practitioner will call you back near to the allotted time.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. You can leave a message on our new telephone system by ringing 01538 399008 and pressing option 2.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website