Noticeboard

STAFF TRAINING DATES

The surgery will be closed on Thursday 5th August from 1.00pm and will re-open on Friday 6th August at 8.00am.

Moorland Medical Centre statement for Staff and Patients

 

COVID Restriction Update

 

Throughout the pandemic we have strived to make the Surgery as safe as possible for all our patients and staff. We will continue to do so going forward.

 

From the 19th July, nothing will change at the surgery - patients will need to still wear a face covering and socially distance and staff will continue to wear PPE. The number of patients allowed into the waiting area will also continue to be restricted, and we will continue to utilise our one way system within the practice. We do understand that this can be frustrating but we know that when people come to us they are sick and vulnerable so we feel it would be wrong to not take these small precautions to protect us all.

 

Covid has not gone away.

 

In terms of opening up, as many of you know, we have never been shut and in fact have consulted with much higher numbers of patients than we did pre-covid (face to face, by phone, and by video), not counting vaccinating 90% of the adult population twice in the last 6 months.

 

We have come so far in trying to minimise the impact of Covid and we are sure you understand that we need to keep the surgery as safe as possible for ALL patients and staff. One positive case of covid within the surgery could wipe out our entire workforce for 10 days, and I'm sure you will agree, maintaining restrictions is a small price to pay in order that we continue with a full range of medical services, and keep our doors open.

Moorland Medical Centre statement for Staff and Patients

 

COVID Restriction Update

 

Throughout the pandemic we have strived to make the Surgery as safe as possible for all our patients and staff. We will continue to do so going forward.

 

From the 19th July, nothing will change at the surgery - patients will need to still wear a face covering and socially distance and staff will continue to wear PPE. The number of patients allowed into the waiting area will also continue to be restricted, and we will continue to utilise our one way system within the practice. We do understand that this can be frustrating but we know that when people come to us they are sick and vulnerable so we feel it would be wrong to not take these small precautions to protect us all.

 

Covid has not gone away.

 

In terms of opening up, as many of you know, we have never been shut and in fact have consulted with much higher numbers of patients than we did pre-covid (face to face, by phone, and by video), not counting vaccinating 90% of the adult population twice in the last 6 months.

 

We have come so far in trying to minimise the impact of Covid and we are sure you understand that we need to keep the surgery as safe as possible for ALL patients and staff. One positive case of covid within the surgery could wipe out our entire workforce for 10 days, and I'm sure you will agree, maintaining restrictions is a small price to pay in order that we continue with a full range of medical services, and keep our doors open.

 

All Staff at Moorland Medical Centre work hard to provide an excellent service to our patients

 

We are not here to suffer physical, or verbal abuse from patients, their relatives or members of the Public.

 

This practice operates a zero-tolerance policy with regards to violence or abuse. ANY patient or their relative who use threatening or offensive behaviour, either verbal or physical, in person or via the telephone or social media could be removed from the practice in order to protect our staff and other patients.

When We Are Closed

A doctor is always available for emergencies including nights, weekends and Bank Holidays. 

When the surgery is closed please contact NHS 111 by dialling 111.

Walk-In Centre

There is also an NHS Walk-in Centre at:
Haywood Hospital 
High Lane
Burslem 
Telephone number 01782 673 500

Minor Injuries Department

There is also a Minor Injuries Department at: 
Leek Moorlands Hospital
Ashbourne Road
Leek
Telephone number 0300 123 1894

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

Emergency Dental Treatment

If you are currently registered with a dentist (private or NHS) then please contact that dental practice first and ask what their daytime emergency arrangements are and what their out of hours emergency arrangements are.

If you are not currently registered with a dental practice then contact the dental advice line, which gives details of daytime and out of hours cover for non-registered patients.

About dental services

Dental Access Centres

Provide emergency dental treatment even if you are not registered with a dentist. You will need to book an appointment.

For Stoke-on-Trent, Newcastle-under-Lyme or Staffordshire Moorlands call:
0300 123 0981

Any other area of Staffordshire call:
01283 505845

Dental access centres in the North Staffordshire area are:

Dental Access Centres - Details

Hanley Health Centre

Tunstall Primary Care Centre

Upper Huntbach Street
Hanley
Stoke-on-Trent
Staffordshire
ST1 2BN


Tel: 0300 123 0981
Reception Open: Monday, Thursday, Friday 8am-6.30pm
Tuesday and Wednesday 8am-7.30pm

Alexandra Park
Scotia Road
Tunstall
Stoke-on-Trent
Staffordshire
ST6 6BE


Tel: 0300 123 0981
Open: 8am-5pm Weekdays only

Accident and Emergency/Emergency Care Centre

The Emergency Care Centre at University Hospital of North Staffordshire (UHNS) is open 24 hours-a-day every day of the year.

The centre’s team treats a whole range of conditions which include urgent care, emergency medical, trauma and minor injuries cases.

The treatment you receive will depend on your clinical need.

The majority of patients needing emergency treatment come to the centre’s emergency department on;

Hilton Road
Hartshill
Stoke-on-Trent
Staffordshire
ST4 6QG

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website