Staff Training - Thursday 27th January
The surgery will be closed on Thursday 27th January at 1.00pm for Staff Training and will be re-opened on Friday 28th January at 8.00am.
You will be sent a text message or contacted via the phone if you are eligible for a booster. If you have not heard anything yet you can email email@example.com and we will check this for you. We are also looking for volunteers to help with the clinics so if you are available please either email Bas Pickering PPG Secretary on firstname.lastname@example.org or email@example.com and we will be in touch with you.
Moorland Medical Centre statement for Staff and Patients
COVID Restriction Update
Throughout the pandemic we have strived to make the Surgery as safe as possible for all our patients and staff. We will continue to do so going forward.
From the 19th July, nothing will change at the surgery - patients will need to still wear a face covering and socially distance and staff will continue to wear PPE. The number of patients allowed into the waiting area will also continue to be restricted, and we will continue to utilise our one way system within the practice. We do understand that this can be frustrating but we know that when people come to us they are sick and vulnerable so we feel it would be wrong to not take these small precautions to protect us all.
Covid has not gone away.
In terms of opening up, as many of you know, we have never been shut and in fact have consulted with much higher numbers of patients than we did pre-covid (face to face, by phone, and by video), not counting vaccinating 90% of the adult population twice in the last 6 months.
We have come so far in trying to minimise the impact of Covid and we are sure you understand that we need to keep the surgery as safe as possible for ALL patients and staff. One positive case of covid within the surgery could wipe out our entire workforce for 10 days, and I'm sure you will agree, maintaining restrictions is a small price to pay in order that we continue with a full range of medical services, and keep our doors open.
All Staff at Moorland Medical Centre work hard to provide an excellent service to our patients
We are not here to suffer physical, or verbal abuse from patients, their relatives or members of the Public.
This practice operates a zero-tolerance policy with regards to violence or abuse. ANY patient or their relative who use threatening or offensive behaviour, either verbal or physical, in person or via the telephone or social media could be removed from the practice in order to protect our staff and other patients.
Chat Health - health and wellbeing advice text service
ChatHealth is an award-winning messaging service for young people and parents to get advice and support about health related issues.
Messages sent to the dedicated number are delivered to a secure website, and responded to by Midlands Partnership NHS Foundation Trust’s School Families Health and Wellbeing Service.
Opting out of sharing your confidential patient information
If you do not want your patient data shared with NHS Digital, you can register a Type 1 Opt-out with your GP practice. You can register a Type 1 Opt-out at any time. You can also change your mind at any time and withdraw a Type 1 Opt-out.
Data sharing with NHS Digital will start on 1 July 2021.
If you have already registered a Type 1 Opt-out with your GP practice your data will not be shared with NHS Digital.
If you wish to register a Type 1 Opt-out with your GP practice before data sharing starts with NHS Digital, this should be done by returning this form to your GP practice by 23 June 2021 to allow time for processing it. If you have previously registered a Type 1 Opt-out and you would like to withdraw this, you can also use the form to do this. You can send the form by post or email to your GP practice or call 0300 3035678 for a form to be sent out to you.
Data Opt out form
If you register a Type 1 Opt-out after your patient data has already been shared with NHS Digital, no more of your data will be shared with NHS Digital. NHS Digital will however still hold the patient data which was shared with us before you registered the Type 1 Opt-out.
If you do not want NHS Digital to share your identifiable patient data (personally identifiable data in the diagram above) with anyone else for purposes beyond your own care, then you can also register a National Data Opt-out. There is more about National Data Opt-outs and when they apply in the National Data Opt-out section below.
Covid-19 Vaccination Status
Stoke-on-Trent City Council have put together an annual directory of care services in the city. The link to this year’s copy can be found below. These services are primarily for Stoke-on-Trent but some cover the Staffordshire area too.
On behalf of Leek and Biddulph Primary Care Network
Clinical Director Dr Neil Briscoe & Business Development Manager Tracy Norton
Since the onset of the Covid19 pandemic so many things in our world have changed…
At the beginning of 2021 Leek and Biddulph Primary Care Network (PCN) which unites five GP practices and a population of just over 50,000 started rolling out the Covid Vaccination programme across two sites, one in Biddulph and one in Leek.
Nationally there are only a handful of PCNs with two sites (certainly we are the only one in North Staffordshire) and these are usually when a patient population is over 100,000 people, our PCN has only 50,000. The fact we have these two sites in our locality is a real bonus; we are fortunate to have vaccination hubs that are so accessible, patients from some other PCNs have far longer journeys to make.
Both NHS England and the local Clinical Commissioning Group closely monitor the distribution and progress of each PCN and regulate vaccine supply based on that information. This is to ensure that every locality has a fair share of vaccines in a timely fashion
It’s reasonable to say that from a PCN perspective vaccine supply at the moment is variable and is often at short notice, which does makes planning difficult.
There may be a week when we hold a clinic at one site and not the other, and some weeks when we don’t have any vaccination clinics at all. Although this may be frustrating, it does make sense in terms of the bigger picture.
You can be assured that no-one will be left out of the vaccine roll out and we will continue to meet all of the national vaccination targets
Any patients over 65 and over who for any reason have not yet had their vaccination can contact their GP or call 119 if they wish to be vaccinated.
For all other patients the message remains that patients should NOT call their Practice regarding their place in the queue
Practices are unable to move patients into an earlier group to receive the vaccination and are following the priority grouping guidelines from NHSE.
If you have any questions about what group you are in, please call 119
If you have had your first dose, when your second dose is due your GP practice will contact you to arrange your next appointment. Please do not contact your GP practice
And finally, a heartfelt thank you to everyone involved in this mammoth vaccination programme; clinicians, volunteer marshals, practice staff, retired GPs and the countless others who are working so hard to keep us safe and well.
Dr Neil Briscoe
Leek and Biddulph Primary Care Network
NHS 111 help us help you
If you have an urgent but non life-threatening medical need, make sure you use NHS 111 first rather than going straight to A&E. If you do need urgent care, then NHS 111 can now book you in to be seen quickly and safely in A&E. NHS 111 is also able to direct patients to or book an appointment at Urgent Treatment Centres, GP surgeries, pharmacies, emergency dental services and walk-in clinics.
Contacting NHS 111 first will also help the NHS to keep you safe by maintaining social distancing and ensure that you receive the right care in the right place, in a more timely and safe way. However, you should still dial 999 if you have a life-threatening illness or injury.
Just think 111 first. When you think you need A&E, contact NHS 111 by phone or online.
Social distancing measures at A&E will help ensure you’re seen safely So, if you need urgent care, contact 111 first and they will be able to book you into A&E or direct you to a local service that is right for you.
Staffordshire and Stoke-on-Trent Wellbeing Service
The Staffordshire and Stoke-on-Trent Wellbeing Service is a team of NHS experts that are attached to your GP practice. We specialise in treating the kinds of common problems that affect all of us at some time. The therapies we provide are evidence-based treatments in line with National Institute for Health and Care Excellence (NICE) guidance, which is a national recommendation of best practice.
Our therapists work in your GP practice and can offer appointments there, or in one of our clinics in your local community. Our aim is to make effective treatment as convenient.
Leaflet for Wellbeing Service
Leaflet for Wellbeing Service - Long Term Conditions
Rethink Mental Illness
If you would like to know more please contact us on 01538 387111
Disabled people exempt from wearing face coverings under new government guidance
Government has set out a list of face covering exemptions, as they are mandatory in additional enclosed spaces from today (Friday 24 July).
UHNM - Community Phlebotomy
North Staffordshire and Stoke CCGs – launch of patient web-based appointment booking system
Online booking service to book an appointment, after booking a text confirmation of date/time/venue will be received. Click on the link below to book a blood test at your local clinic location.
Blood test information leaflet
Social distancing guidance for young people
The guidance for young people on social distancing was updated on Wednesday 28 July to be in line with the most recent government advice. The guidance provides an overview of a range of topics, including:
Protecting different groups of people
Social distancing and avoiding close contact
Handwashing and respiratory hygiene
Going to work, education or childcare
Supplying face mask exemption letters to patients
Practices are reporting increases in requests from patients for letters of exemption to wearing face masks in various public settings.
The Government guidance suggests there is no requirement for evidence for exemption. It should be sufficient for someone to declare that they are eligible for an exemption direct with the person questioning them (eg bus driver).
Practices are therefore not required to provide letters of support for those who fall under the list of exemptions, or to those who do not fall under the list of exemptions.
Some transport providers are providing evidence of exemptions themselves, see for example this information from First Bus and Arriva.
Face Coverings when attending the GP Surgery
If you are asked to come to the surgery for a face to face review/appointment, you will be required to wear a face covering to help keep you and us safe. You can use anything that covers your nose and mouth. Thank you.
Find guidance on how to wear and make a face-covering on GOV.UK.
Testing and tracing for coronavirus
Get a test to check if you have coronavirus, understand your test result and find out what to do if you're contacted by NHS Test and Trace.
Worried about money?
Act now to reduce financial strain and stress!
Debt Relief Leaflet provided by Citizen advice attached below:
Debt Relief Leaflet
NHS 'Help us help you' - Primary Care
GP Surgeries, pharmacies, dental practices, opticians and other NHS services have made changes to the way you access their care to make it safer for you. Don't delay, contact us to get the care you need. #HelpUsHelpYou
Health at Home
There are lots of NHS services that you can access from home, find out how at www.nhs.uk/health-at-home
It's easy to access NHS services from home. You can order repeat medications, contact your GP and manage and maintain your wellbeing. Get information on all of this at www.nhs.uk/health-at-home
Consult with your Doctor online
We’ve recently launched a new system you can use to check your symptoms and submit forms to us.
It’s available online by following the link below or via www.patientaccess.com. All you need to do is click the link and it’ll take you to an online form where you outline your symptoms. You’ll then receive access to tailored and clinically approved articles and videos which will help you self-manage your condition.
The forms are sent directly and securely to us at the practice so we can check your answers and assess whether you need a face-to-face appointment with the GP or not and if not, we’ll give you the advice you need on what to do next.
The forms are tailored to you and they’ve all been approved by clinicians so the advice you get is really accurate and helpful.
You can fill in the forms at any time, day or night, so it means you have round the clock access to the information you need to manage your conditions.
It’s really simple to use, you can just follow the link below and the forms are clear and easy to understand.
Online Consult link below:
Access to NHS Dentistry
Please click on the word document below for information as to how to access dental care:
Access to NHS Dentistry - COVID-19
Every Mind Matters
Looking after your mental health
Having good mental health helps us relax more, achieve more and enjoy our lives more.
We have expert advice and practical tips to help you look after your mental health and wellbeing.
Find out more at: www.nhs.uk/oneyou/every-mind-matters/
Managing your health at home
The coronavirus (COVID-19) outbreak means you should only leave your home if it's essential, unless you feel very unwell or you are told to attend an existing appointment for ongoing treatment.
While you are at home it's still easy to get NHS help using your smartphone, tablet or computer.
The Health at Home webpage has information letting you know how to:
- contact your GP
- order repeat prescriptions
- manage long-term conditions
- maintain your mental and physical wellbeing
If you need an NHS service, try to do it online first. If you cannot get what you need this way try asking a friend or family member to help you, or speak to your GP surgery on the phone.
Find out more at: www.nhs.uk/health-at-home
What the NHS App does
Use the NHS App to:
- book appointments - search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
- order repeat prescriptions - see your available medicines and request a new repeat prescription
- check your symptoms - search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you
- view your medical record - securely access your GP medical record, to see information like your allergies and your current and past medicines
- register your organ donation decision - choose to donate some or all of your organs and check your registered decision
- find out how the NHS uses your data - choose if data from your health records is shared for research and planning
Find out more at: www.nhs.uk/nhsapp